This page lists the key categories of subprocessors and service providers that may process customer data or personal information in connection with Skill Readiness. Named provider details are available to customers for procurement, security, or privacy diligence under appropriate confidentiality conditions. Not every provider category is used for every customer, workspace, or feature.
Current key provider categories
Cloud hosting and infrastructure
Application hosting, container registry, logging, secrets, and runtime infrastructure.
Database hosting
Primary application database.
Object storage
Workspace assets, uploaded files, and backups.
Transactional email
Account, invite, assessment, notification, and service email delivery.
Payments and billing
Payment processing, checkout, billing records, and payment webhooks where paid plans are used.
Analytics and product telemetry
Website or product analytics where analytics are enabled.
Security and network protection
Network traffic protection, including DDoS mitigation, and content delivery.
Customer support
Support email and correspondence when you contact us.
Provider locations
Provider processing locations depend on the relevant service configuration, customer agreement, and provider infrastructure. Where customer-specific residency or transfer terms are required, they should be agreed in the relevant order form, statement of work, or data processing agreement.
Changes
We may update this list as the platform changes. For material changes affecting customer personal data, we will use reasonable efforts to notify affected customers through normal account, support, or contract channels where required by the customer agreement.
Questions
Customers with procurement, security, or privacy questions can contact us through the contact page.