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Practical guides for workplace capability.
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AI readiness
Practical guides for employees and teams learning how to use AI safely, clearly, and with better judgement at work.
View AI readiness guide collectionAreas covered
AI Foundations
Know what AI can do, where it can fail, and when people must check it.
What generative AI can and cannot doSearch, retrieval, and generationLow-risk AI use casesHuman accountability with AI
View foundations areaTask Fit & Everyday Use
Decide when AI is useful, when it needs review, and when it should not be used.
Prompting & Grounding
Give AI clear context, source material, and success criteria for useful drafts.
Evaluation & Human Judgement
Check facts, gaps, uncertainty, and risk before relying on AI output.
Checking AI output reliabilityTrusted sources and unsupported claimsHandling uncertainty and high-stakes AI
View evaluation areaData, Security & Governance
Use safer habits for sensitive data, access, plug-ins, phishing, and reporting.
Sensitive data and approved toolsPublic, internal, and organisation-run AI toolsAI permissions, plug-ins, and integrationsAI phishing and social engineeringIncident response for AI data disclosure
View governance areaResponsible Adoption & Workflow Design
Design AI workflows with clear limits, review, ownership, and scale decisions.
Responsible AI workflow designHuman oversight and transparencyMeasuring AI workflow successKeeping AI capability current
View workflow design area