Evaluation & Human Judgement

Checking AI output reliability

Decide whether AI-generated work is reliable enough to use in a workplace deliverable.

5 min readEvaluation
An AI output page surrounded by checks for facts, sources, gaps, and risk.
Reliability checks should happen before AI output is used in real work.

Workplace example

Before a work deliverable

Before using AI text in a report, check the key facts, remove sensitive content, show uncertainty, and make sure it fits the audience.

What this means

  • •Reliable AI output has been checked against trusted sources, fits the context, and has been reviewed appropriately.
  • •Reliability is not the same as fluent writing, strong formatting, or agreement with what you hoped to hear.
  • •A good review checks facts, sensitivity, omissions, uncertainty, audience fit, and whether expert review is needed.

Why it matters

  • •Unreviewed AI output can carry errors into reports, emails, decisions, and customer-facing work.
  • •Polish can make weak reasoning harder to notice.
  • •A consistent review habit protects quality and trust.

Common mistakes

  • •Using the first answer because it sounds complete.
  • •Checking tone but not facts.
  • •Treating a confidence score as proof.

What good judgement looks like

  • •Review sensitive or high-impact output first.
  • •Check important facts against trusted sources.
  • •Look for overclaims, omissions, and hidden assumptions.

Try this at work

  • •Create a six-point review checklist for AI output.
  • •Apply it to one AI-generated draft.
  • •Record what changed after review.

How this helps your reassessment

  • •You can identify the best signs of reliability.
  • •You prioritise risk-critical checks before polish.
  • •You know when output needs further review before use.

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